{"id":1548,"date":"2024-05-13T19:13:24","date_gmt":"2024-05-13T12:13:24","guid":{"rendered":"https:\/\/dinkes.tegalkab.go.id\/?page_id=1548"},"modified":"2026-04-22T11:19:05","modified_gmt":"2026-04-22T04:19:05","slug":"pelayanan-call-center-psc-119","status":"publish","type":"page","link":"https:\/\/dinkes.tegalkab.go.id\/?page_id=1548","title":{"rendered":"Pelayanan Call Center PSC 119"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1548\" class=\"elementor elementor-1548\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1368f8b e-flex e-con-boxed e-con e-parent\" data-id=\"1368f8b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cdb28fb e-flex e-con-boxed e-con e-child\" data-id=\"cdb28fb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-33dd75d e-grid e-con-boxed e-con e-child\" data-id=\"33dd75d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86f00cf elementor-widget elementor-widget-text-editor\" data-id=\"86f00cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h5>Dasar Hukum :<\/h5><ol><li>Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan;<\/li><li>Peraturan Menteri Kesehatan Nomor 19 Tahun 2016 tentang Sistem Penanggulangan Gawat Darurat Terpadu;<\/li><li>Keputusan Menteri Kesehatan Republik Indonesia Nomor HK.01.07\/Menkes\/796\/2019 tentang Pedoman Algoritme Kegawatdaruratan Medik National Command Center (NCC) dan Public Safety Center (PSC) 119;<\/li><li>Peraturan Gubernur Jawa Tengah No. 15 tahun 2017 tentang Sistem Penanggulangan Gawat Darurat Terpadu (SPGDT) di Jawa Tengah.<\/li><\/ol><h5>Persyaratan :<\/h5><p>Tidak Ada Persyaratan<\/p><h5>Sistem, Mekanisme dan Prosedur :<\/h5><ol><li>Petugas menerima panggilan dari pelapor<\/li><li>Petugas mengucapkan salam dan menanyakan identitas penelpon<\/li><li>Petugas menanyakan bantuan yang dapat diberikan<\/li><li>Petugas menanyakan lokasi kejadian<\/li><li>Petugas menanyakan kronologi kejadian secara detail<\/li><li>Petugas menanyakan nomor telepon yang bisa dihubungi<\/li><li>Petugas memberikan informasi secara jelas, lugas dan sopan sesuai kebutuhan pelapor\/penelpon<\/li><li>Petugas menindaklanjuti laporan sesuai kebutuhan<\/li><li>Petugas mendispatch ke line telepon unit terkait (jika diperlukan).<\/li><\/ol><h5>Jangka Waktu Penyelesaian : Sesuai jenis keluhan penelpon<\/h5><h5>Biaya \/ Tarif : Gratis<\/h5><h5>Produk Layanan :<\/h5><ul><li>Layanan Informasi Kesehatan<\/li><li>Layanan Informasi Rumah Sakit Rujukan<\/li><li>Layanan Ambulans dan Rujukan<\/li><li>Layanan Kegawatdaruratan Medis<\/li><\/ul><h5>Penanganan Pengaduan :\u00a0Tim PSC 119 Kab. Tegal<\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2061612 elementor-widget elementor-widget-image\" data-id=\"2061612\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-scaled.jpg\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"410\" height=\"1024\" src=\"https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-410x1024.jpg\" class=\"attachment-large size-large wp-image-4387\" alt=\"Alur Pelayanan Call Center PSC 119\" srcset=\"https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-410x1024.jpg 410w, https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-120x300.jpg 120w, https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-60x150.jpg 60w, https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-768x1920.jpg 768w, https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-819x2048.jpg 819w, https:\/\/dinkes.tegalkab.go.id\/wp-content\/uploads\/2026\/04\/10.-ALUR-PELAYANAN-CALL-CENTER-PSC-119-scaled.jpg 1024w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dasar Hukum : Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan; Peraturan Menteri Kesehatan Nomor 19 Tahun 2016 tentang Sistem Penanggulangan Gawat Darurat Terpadu; Keputusan Menteri Kesehatan Republik Indonesia Nomor HK.01.07\/Menkes\/796\/2019 tentang Pedoman Algoritme Kegawatdaruratan Medik National Command Center (NCC) dan Public Safety Center (PSC) 119; Peraturan Gubernur Jawa Tengah No. 15 tahun 2017 tentang Sistem [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1548"}],"collection":[{"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1548"}],"version-history":[{"count":13,"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1548\/revisions"}],"predecessor-version":[{"id":4402,"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1548\/revisions\/4402"}],"wp:attachment":[{"href":"https:\/\/dinkes.tegalkab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}